ayapan asked a question.
We have generated an 64-bit installer using InstallAnwhere 2017. The installer setup is working fine on windows server 2019 with java VM 1.8.0.181 version. But the same setup is failing after upgrading java VM to 1.8.0.221.
Error message:
"Are you sure you want to cancel the case creation?
Activity: Status change: 2 hours ago
Are you sure you want to close this case
| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
North America * |
+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
| Europe * |
+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe) |
|
| Japan * | +81 3-4540-5335 (select option 2) | |
| Australia * |
+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia) |
|
|
Usage Intelligence (formerly
Revulytics) Compliance Intelligence |
Please use the Case Portal to submit your support ticket or reach out to your Revenera contact. | |
Did you find aAny solution for this issue?
For work around i have used duel mode of java version. Lower version java vm for installanywhere launcher and ZIP format of actual java for application.