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  • 0_S Rao (Flexera Software)

    Hello,

     

    Please try the link in Chrome or Firefox.

     

    Regards,

     

    Swetha
    Expand Post
  • " SwethaRao wrote:

     

    Hello,

     

    Please see the Knowledge Base article Q107699 (http://support.installshield.com/kb/view.asp?articleid=Q107699 ), which describes this build error and offers some possible resolutions.

     

    Thanks ~ Swetha "

     

    Thanks for your reply.

     

    I looked at this article. I have nothing checked in 'Redistributables'. I searched for the DLL referenced and it was not on my PC.

     

    I have fixed this by uninstall/install of InstallShield, but now get the -6002 error on every build.

     

    Any other ideas?

     

    Thank you

     

    Tom
    Expand Post
  • Here is another thing that I noticed.

     

    I have the Release set for a Single Image (exe) file. When I get an error -6002, if I open the Release Folder, there are 3 files:

     

    Myprogram.exe

     

    Myprogram.msi

     

    setup.ini

     

    Rather than the single exe file I would expect.

     

    I tried installing from the msi file, and it seems to install normally. I will use this as a work-around for now.

     

    Thanks

     

    Tom
    Expand Post
  • 0_Chiranjeevi (Flexera Software)

    Hello,

     

    Could you please try below steps:

     

    >Open ISLE project in visual studio

     

    >Double click on Releases view under Prepare for release view

     

    >Set compression to "Compressed" under build tab

     

    >Set Setup launcher to "yes" under setup.exe tab

     

    >build the project to build single msi setup.

     

    Thanks

     

    Chiranjeevi
    Expand Post
  • Hello Chiranjeevi,

     

    Thank you for your reply.

     

    All those settings are already set as you mentioned.

     

    Any other ideas to try?

     

    Thanks

     

    Tom
    Expand Post

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Error -6002