mark.dyer1.5524896243767708E12 asked a question.
Basic MSI project - custom action - execute from path - does this work ?
Hi,
I am new to InstallShield and am struggling massively with the quality of documentation, so am hoping that I can find help within this forum.
I have created a Basic MSI project.
I can happily manage to get applications installed, along with .Net as a prerequisite.
I have tried to call an external executable using a custom action that is triggered after "InstallFinalize", however, no matter what I try, it fails with error 1721.
I have now tried to simply run the "dir" command and redirect to a file... this gives the same error.
Could somebody please tell me if I am misunderstanding what this custom action is able / supposed to do and whether I am doing something stupid, and if so, what I should actually do to achieve this.
Snippet from Log output.....
Action ended 14:22:50: InstallFinalize. Return value 1.
MSI (s) (48:F0) [14:22:50:705]: Doing action: MY_executeFromPath
Action 14:22:50: MY_executeFromPath.
Action start 14:22:50: MY_executeFromPath.
MSI (s) (48:F0) [14:22:50:709]: Note: 1: 1721 2: MY_executeFromPath 3: C:\Users\Public\AppData\Local\Temp\ 4: "dir > 123.txt"
Error 1721. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: MY_executeFromPath, location: C:\Users\Public\AppData\Local\Temp\, command: "dir > 123.txt"
MSI (s) (48:F0) [14:22:56:691]: Product: IRIS 2015 -- Error 1721. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: MY_executeFromPath, location: C:\Users\Public\AppData\Local\Temp\, command: "dir > 123.txt"
Action ended 14:22:56: MY_executeFromPath. Return value 3.
Action ended 14:22:56: INSTALL. Return value 3.
Many thanks
mark
Thanks for your reply.
To give you a bit of background. I initially tried installing SQL express 2014 via the Redistributable view. This went through the process of extracting & installing but ultimately failed with
"The installation of Microsoft SQL Server 2014 Express RTM (x64) appears to have failed."
So I tried to run the SQL install via the custom action, giving "Error 1721. There is a problem with this Windows Installer package. A program required for this install to complete could not be run."
This is frustrating as if I amend my custom action, replacing "[INSTALLDIR]SQLEXPR_x64_ENU.exe" with "[INSTALLDIR]myTest.exe" , everything works without fault.
I have even tried extracting from SQLEXPR_x64_ENU.exe and running the setup.exe directly "[INSTALLDIR]SQLEXPR_x64_ENU\setup.exe" but this too fails.
Is there anyway I can get this to work ?
Thanks.
mark
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\SQLEXPRESS\MSSQLServer\CurrentVersion
If the registry key does not exist after the Microsoft SQL Server 2014 Express setup completed, the prerequisite thinks it failed to install.
I hope that helps.