
warlitt22 asked a question.
installshield license error general data transfer failure. SSL per certificate or SSH remote key was not OK

warlitt22 asked a question.
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| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
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+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
| Europe * |
+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe) |
|
| Japan * | +81 3-4540-5335 (select option 2) | |
| Australia * |
+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia) |
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Usage Intelligence (formerly
Revulytics) Compliance Intelligence |
Please use the Case Portal to submit your support ticket or reach out to your Revenera contact. | |
Hi,
Hope you are doing good!
When InstallShield fails to connect with the CLS server in a network configured to connect the Internet through the proxy server, you must configure the proxy settings in the following system registry: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Environment.
The registry keys to be configured in the above path are:
• HTTP_PROXY: with the proxy server used on HTTP requests.
• HTTPS_PROXY: with the proxy server used on HTTPS requests.
Example:
HTTPS_PROXY <proxyserver machine name/IP:port>
HTTPS_PROXY 128.128.128.23:8080
Regards,
Syed Madani