
mkaring asked a question.
Hello,
I currently have the problem that the CLS instance and an account got disconnected in my FNO on-prem instance. Meaning the CLS Server Device still got the link to the account it serves, but the account does not contain the backlink to the CLS server.
This has the effect, that every time a line item that has "Auto Provision" set to true is deployed for that customer, a new CLS Server is created.
How can I fix this issue?
Hi @mkaring
Could you please open a support ticket to review this issue further?
~Pranav