InstallShield

I have an InstallShield package that creates an MSI package which typically installs via InTune or msiexec /i package.msi /qn /norestart.

I want to issue a hot fix to the product.

What do I need to change in InstallShield?

I tried just changing the Package Code, but when I test it using msiexec /i package.msi, I get the message "Another version of this product is already installed. Installation of this version cannot continue. To configure or remove the existing version of this product, use Add/Remove Programs on the Control Panel."

If I use the /qn /norestart options, it "succeeds" (%ERRORLEVEL%=0) but nothing has changed.

What do I need to change to make this work?

Hi all,

Just wondering if anyone has a solution to hide the Setup Status text (and a white block) in the installation progress window?

We've recently changed logo, giving us a full width bitmap at the top of the window. However, our installation status window now looks a little messy as 1) we have "Setup Status" appearing into the bitmap as well as 2) an offset bitmap resulting in a strange white block?

Our installer steps look correct (with no white block) and we'd like the installation dialog (with the progress bar) to look the same (as below)

Is there a way to alter the Setup Status dialog?

I've been through the InstallScript but I can't see any place where this dialog is altered by us, though the default bitmap is being set correctly in the script:

szBmpPath=SUPPORTDIR ^ "ourcompany.bmp";

SdInit(); 

DialogSetInfo (DLG_INFO_ALTIMAGE, szBmpPath, TRUE);

Any help appreciated!

I use Installshield 2023. I had simply replaced the set of .dll's that our Installshield project is configured to read from that were more recent and that I wanted included in the install. I then clicked Build in InstallShield as I always have. No other settings or project configurations were changed.

Out of nowhere, I am encountering the error -6421: An error occurred determining if the setup [Our MSI] is a major upgrade. I first restarted the PC, and that did not fix the issue. I then deleted the whole Temp directory, and that also did not fix the issue. There is no further documentation available that I can see, so I am hoping that someone can provide a resolution or additional troubleshooting tips for this.

Thanks.