InstallShield

I use Installshield 2023. I had simply replaced the set of .dll's that our Installshield project is configured to read from that were more recent and that I wanted included in the install. I then clicked Build in InstallShield as I always have. No other settings or project configurations were changed.

Out of nowhere, I am encountering the error -6421: An error occurred determining if the setup [Our MSI] is a major upgrade. I first restarted the PC, and that did not fix the issue. I then deleted the whole Temp directory, and that also did not fix the issue. There is no further documentation available that I can see, so I am hoping that someone can provide a resolution or additional troubleshooting tips for this.

Thanks.

Hi,

I'd like to integrate InstallShield builds into an Azure DevOps pipeline, and want to clarify the licensing setup before proceeding.

My situation:

• I have an existing InstallShield IDE node-locked license, activated on my personal/local machine.
• My plan is to register that same machine as a self-hosted Azure DevOps agent, and run the InstallShield build (via
• IsCmdBld.exe
• or the Standalone Build tool) as a pipeline step on that agent.

My questions:

1. Can my existing InstallShield IDE node-locked license be used to drive automated/headless command-line builds from a CI pipeline (Azure DevOps) running on the same licensed machine, or does automated/unattended building require a separate license (e.g., Standalone Build/SAB)?
2. If Standalone Build (SAB) is required for CI builds, is that a separate purchasable entitlement from the IDE license, or is it included with certain InstallShield subscription tiers?
3. Since a node-locked license is tied to a Host ID, is there any restriction on running it through a Windows Service-based agent (as opposed to an interactive desktop session) on the same machine?

Any clarification — including pointers to relevant documentation — would be much appreciated.

Thanks!

I assume that is because we changed hosting providers for our servers and now the Installshield licensing system does not recognize the licensed server anymore. How can I get my license for Installshield restored and working on the 'new' machine.

Thanks