
nick_kaye asked a question.
I have an InstallShield package that creates an MSI package which typically installs via InTune or msiexec /i package.msi /qn /norestart.
I want to issue a hot fix to the product.
What do I need to change in InstallShield?
I tried just changing the Package Code, but when I test it using msiexec /i package.msi, I get the message "Another version of this product is already installed. Installation of this version cannot continue. To configure or remove the existing version of this product, use Add/Remove Programs on the Control Panel."
If I use the /qn /norestart options, it "succeeds" (%ERRORLEVEL%=0) but nothing has changed.
What do I need to change to make this work?
Please read the help topic about updating applications https://docs.revenera.com/installshield/helplibrary/UpdatingInstallations.htm#updatingapplications_3928869889_1021184
particularly the chapter about Minor Updates https://docs.revenera.com/installshield/helplibrary/CreatingMinorUpgrades.htm#updatingapplications_3928869889_1021946
Stefan Krueger
installsite.org
@nick_kaye : You can create a patch if youre creating a just a hotfix,
else you can go ahead and create a minor or major upgrade as per your business use case, You can refer below video links on how to confiugre upgrades,
https://community.revenera.com/s/article/how-to-configure-a-major-upgrade
https://community.revenera.com/s/article/how-to-configure-a-minor-upgrade
Also refer our help link on how to configure patch:
https://docs.revenera.com/installshield/helplibrary/IHelpPatchPrep.htm
https://docs.revenera.com/installshield22helplib/helplibrary/MajorMinorSmall.htm