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| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
North America * |
+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
| Europe * |
+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe) |
|
| Japan * | +81 3-4540-5335 (select option 2) | |
| Australia * |
+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia) |
|
|
Usage Intelligence (formerly
Revulytics) Compliance Intelligence |
Please use the Case Portal to submit your support ticket or reach out to your Revenera contact. | |
Revenera Assistant
Hi Ayumi,
The issue has been fixed in InstallShield 2026 R1.
Please check and for any issues, please reach out to us at support@revenera.com with the errors and the screenshots. We will be happy to help you.
Regards,
Sunil.
Thank you for replay.
To check which of our released installers are affected by ISDEV-44981:
Q1: Are installers built with 2023 R1 or earlier affected?
Q2: If a 2023 R2 project (.ism) is converted to InstallShield 2025 and rebuilt, is it still vulnerable?
@AgostinoSturaro : You can find the details of the cve in below KB article
https://community.revenera.com/s/article/CVE-2026-4869-Potential-Privilege-Escalation-in-InstallShield-2025-R2-running-Setup-Prerequisites-from-an-insecure-directory.
You can find the hotfix for 2025R2 for this specific CVE in our product and license center