
kevinpm asked a question.

kevinpm asked a question.

sravanchalla asked a question.
Sql server express 2025 version is missing in redistributable package of InstallShield2025R2ProfessionalComp version

Hi Sravan,
Thank you for reaching support.
A case has been registered for your query and the case number for your request is 05019287.
We will be assisting you further with the redistributable and prerequisite details in the case.
Regards,
Sunil.

ErtanS asked a question.
Is there a way to successfully import SBOMs in CycloneDX Format?
An example of how a successful POST request might look like would also be helpful.
I tried different CycloneDx (1.2 - 1.6) SBOMs from:
Using Revenera SCA - Code Insight 2025 R4 (7.34.0 Build 100)

wassili.funk asked a question.
Hello everyone,
we are looking for guidance regarding the activation of legacy Revenera products:
- InstallShield 2009
- InstallAnywhere 2010
Our company owns valid licenses and registration data for both products. The software was originally purchased in 2011.
Unfortunately, activation is no longer possible:
- Online registration fails because the registration servers appear to be offline.
- Offline/manual registration also fails, most likely for the same reason.
We understand that these products are end-of-life and we are not requesting product support or updates. We only need a way to activate legally purchased licenses so we can continue maintaining existing projects. Migrating to newer versions is currently not feasible for us.
Since we do not have an Account ID, we cannot open a formal support case. Therefore, we would like to ask:
- Is there a legacy or manual activation method available?
- Can a license file, unlock code, or alternative activation process be provided for discontinued versions?
- Is there an official contact path for legacy license activation without an Account ID?
Any guidance from the community or Revenera staff would be greatly appreciated.
Thank you very much.
Hi, I am Reva - Ask me anything.
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| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
North America * |
+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
| Europe * |
+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe) |
|
| Japan * | +81 3-4540-5335 (select option 2) | |
| Australia * |
+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia) |
|
|
Usage Intelligence (formerly
Revulytics) Compliance Intelligence |
Please use the Case Portal to submit your support ticket or reach out to your Revenera contact. | |
Hi Kevin,
Revenera is a rebranding of the specific division which takes care of InstallShield products.
Flexera is the parent organization and support remains same. Please share us your query if any, to further assist you.
Regards,
Sunil.