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    • SunilDamoder (Flexera Software)

      Hi Kevin,

      Revenera is a rebranding of the specific division which takes care of InstallShield products.

      Flexera is the parent organization and support remains same. Please share us your query if any, to further assist you.

      Regards,

      Sunil.

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    • SunilDamoder (Flexera Software)

      Hi Sravan,

      Thank you for reaching support.

      A case has been registered for your query and the case number for your request is 05019287.

      We will be assisting you further with the redistributable and prerequisite details in the case.

      Regards,

      Sunil.

      Expand Post

  1. Importing CycloneDX SBOM without "SBOM Insight" not working.

    Is there a way to successfully import SBOMs in CycloneDX Format?

    An example of how a successful POST request might look like would also be helpful.

     

    errormessage.pngI tried different CycloneDx (1.2 - 1.6) SBOMs from:

    Using Revenera SCA - Code Insight 2025 R4 (7.34.0 Build 100)

    Expand Post

  2. Legacy activation request – InstallShield 2009 & InstallAnywhere 2010 (valid licenses)

    Hello everyone,

     

    we are looking for guidance regarding the activation of legacy Revenera products:

     

    - InstallShield 2009

    - InstallAnywhere 2010

     

    Our company owns valid licenses and registration data for both products. The software was originally purchased in 2011.

     

    Unfortunately, activation is no longer possible:

    - Online registration fails because the registration servers appear to be offline.

    - Offline/manual registration also fails, most likely for the same reason.

     

    We understand that these products are end-of-life and we are not requesting product support or updates. We only need a way to activate legally purchased licenses so we can continue maintaining existing projects. Migrating to newer versions is currently not feasible for us.

     

    Since we do not have an Account ID, we cannot open a formal support case. Therefore, we would like to ask:

     

    - Is there a legacy or manual activation method available?

    - Can a license file, unlock code, or alternative activation process be provided for discontinued versions?

    - Is there an official contact path for legacy license activation without an Account ID?

     

    Any guidance from the community or Revenera staff would be greatly appreciated.

     

    Thank you very much.

    Expand Post

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