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RollBack Custom action does not engage
Any clue why a properly configured Rollback custom action would not kick in.

 

Unfortunately, the developers want me to MOVE an Access database out of the way so that another updated copy can be installed. Moving the database to a backup file works, but copying it back during Rollback doesn't seem to work. The Rollback action has a message box that doesn't even display.

 

Synchronous(Check exit code)

 

Rollback Execution

 

Install Execute Sequence between InstallInitialize and InstallFinalize

 

No condition

 

Yet the custom action simply does not engage.

  • Have you tried generating an MSI log and seeing what it contains? That's where I'd start.
  • MSI (s) (A8:FC) [13:01:04:764]: Doing action: RestoreProjectMinerDatabase

     

    Action 13:01:04: RestoreProjectMinerDatabase.

     

    [Since this is a rollback, that should mean that the action is being written to the rollback script, no?]

     

    Action 13:01:04: CancelSetup. Dialog created

     

    MSI (c) (18:B4) [13:01:05:702]: Doing action: ISSetupFilesCleanup

     

    Action 13:01:05: ISSetupFilesCleanup.
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  • Is this where the problem is?

     

    MSI (c) (18:B4) [13:01:05:702]: Skipping action due to msidbCustomActionTypeFirstSequence option.

     

    I have read some cases where others have had the same problem. This supposedly happens when a CA is in two sequences but is scheduled to run only once. HOWEVER, my Rollback action is ONLY in the Execute sequence.
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  • Did you solve it? How? I put a custom action (a C exe which would just show a messagebox) with

     

    Action Type:

     

    Type: Launch an executable

     

    Location: Stored in the Binary table

     

    Action Parameters:

     

    Source: exe path

     

    Target: a b c (doesn't matter, I don't need it)

     

    Additional Options:

     

    Return Processing: Synchronous (Check exit code)

     

    Run Only During Path Uninstall: unchecked

     

    Respond Options:

     

    In-Script Execution: Rollback Execution in System Context

     

    Executing Scheduling: disabled

     

    Insert into Sequence:

     

    Install Execute Sequence: After InstallServices (what should I set here?)

     

    Install Execute Condition: (do I need to set? I left it blank)

     

    but it didn't fire the message box when I canceled the uninstall.
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RollBack Custom action does not engage