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michael.gundlach1.5524937811876687E12 asked a question.

December 1, 2009 at 1:06 PM
Redistributable Download fails
Hi all,

 

since I upgraded to Windows 7 x64 I am not able to download Redistributabled any more:

 

I am trying to download some redistributables for my project. (sql express 2008, .NET Framework etc.)

 

When I try to Download the Redistributable (right click "download selected item") I only get the Message: "the Download failed, would you like to try again"...

 

Is there a way to figure out WHY the download fails? Already tried turning off without firewall etc.

 

Does someone know how to solve this problem?

 

System:

 

Win7 x64

 

Visual Studio 2008

 

InstallShield 2010

 

Thanks,

 

Michael

 

EDIT: No difference after installing InstallShield 2010 SP1
  • 2 answers
  • 60 views

  • community.dx1.5524945332986533E12

    Are you running InstallShield from within Visual Studio? If so, it's run without elevated privileges by default. When you try to download, InstallShield tries to download the files to a location that requires elevated privileges. Therefore, the download fails.

     

    So, maybe you can try to launch InstallShield and/or Visual Studio with elevated privileges. (Right-click and select the Run As Admin option.) As an alternative, you could download redistributables from the following page:

     

    http://www.flexerasoftware.com/products/installshield/files-utilities.htm

     

    I hope that helps.
    Expand Post

  • michael.gundlach1.5524937811876687E12

    Yes I am running installshield from within Visual Studio.

     

    Your solution works! Downloading prerequisites is possible when I run VS with Administrator rights.

     

    I now checked the "Run aus Administrator" box at the compatibility pane to make it easier...

     

    Thanks! :D
    Expand Post

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Redistributable Download fails