
VS141704 asked a question.
Hello Flexera
We are in the process of reinstalling InstallShield software (after a recent crash of build server).
Unable to trace the 16 digit serial number (xxxx-xxxx-xxxx-xxxx) to activate.
We recently renewed InstallShield Premier Silver Maintenance Renewal in January 2020.
Maintenance Plan ID : ISMTKSQ-HDK-8060340145
The mail we got after renewal doesn;t have the 16 digit activation key.
Screenshots attached for reference.
Quick response on this is much appreciated.
Let us know if you need more information.
Thank you !
Regards
Venkatesh S
Hi @invesat ,
Please contact Flexera support for immediate response on product activation related issues,
Contact details can be found at the below link:
https://community.revenera.com/s/Support-Information/Support-Contacts94720