gschaatsbergen asked a question.
Having tried 3 different ways of reaching flexera and failed, I am getting pretty upset.
Tried to submit case, get a message that i do not have the privilege
Tried to call, service is not available (message after being on hold for 5 minutes)
Tried to send mail to support, do not get a confirmation so i do not know if it went into a dark hole.
Is Revenera trying to scare customers away?
Hello @gschaatsbergen ,
We're sorry that you've encountered issues getting in contact with our Support Team. I've contacted the Support team on your behalf, and they've opened a case for you and have reached out for more information. Do let me know if you do not hear back. Again, we apologize for the inconveniences you experience.
Are you sure you want to cancel the case creation?
Activity: Status change: 2 hours ago
Are you sure you want to close this case
| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
North America * |
+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
| Europe * |
+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe) |
|
| Japan * | +81 3-4540-5335 (select option 2) | |
| Australia * |
+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia) |
|
|
Usage Intelligence (formerly
Revulytics) Compliance Intelligence |
Please use the Case Portal to submit your support ticket or reach out to your Revenera contact. | |
Hello @gschaatsbergen ,
We're sorry that you've encountered issues getting in contact with our Support Team. I've contacted the Support team on your behalf, and they've opened a case for you and have reached out for more information. Do let me know if you do not hear back. Again, we apologize for the inconveniences you experience.