udi_z1.5540864541206353E12 asked a question.
reactivating InstallShield 2018 license
Hi,
We had a crash on my notebook so I cannot deactivate and reactivate. I have failed to do off-line reactivation. Can you pls assist? thanks in advance, Udi
- shunt (Flexera Software)
Please reach out to the support team who will be able to help you with this and help with activation - you can contact them directly via phone using the details at this link:
https://community.revenera.com/s/Support-Information/Support-Contacts94720
Alternatively there is an online chat available which you can find in a clickable box image on the right hand side here:
https://community.revenera.com/s/installshield
Finally you can contact the support team directly by email using: Support@Revenera.com
Expand PostThe support team was very responsive and they have helped me to solve the problem. Many thanks.
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| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
North America * |
+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
| Europe * |
+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe) |
|
| Japan * | +81 3-4540-5335 (select option 2) | |
| Australia * |
+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia) |
|
|
Usage Intelligence (formerly
Revulytics) Compliance Intelligence |
Please use the Case Portal to submit your support ticket or reach out to your Revenera contact. | |
File Upload
Maximum file
size allowed is 3 MB.
Supported file types:
Documents (.txt, .doc, .docx, .pdf), Images (.jpg, .png), Comma Separated Files
(.csv) Speadsheets (.xlsx, .xls)
Please reach out to the support team who will be able to help you with this and help with activation - you can contact them directly via phone using the details at this link:
https://community.revenera.com/s/Support-Information/Support-Contacts94720
Alternatively there is an online chat available which you can find in a clickable box image on the right hand side here:
https://community.revenera.com/s/installshield
Finally you can contact the support team directly by email using: Support@Revenera.com