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DaveIHS asked a question.

October 28, 2022 at 1:45 PM
Installshield 2015 issue with Activation Failed

After reinstallation of Visual Studio 2015 I receive the message as shown in attached screenshot. 

I have been in contact with technical support and this was their response: 

i guess you are still using Installshield 2015 Limited edition which is a End of Life product. So please kindly upgrade to the latest Installshield 2022 version. As Limited edition is a very old version we no longer support it anymore.

I don't want to update to the 2022 version I still would like to use the 2015 version. 

 

 

  • 8 answers
  • 86 views

  • Revenera_Ian (Flexera)

    Hi @zz_smith ,

    Thank you for your post.

    InstallShield Limited Edition has been discontinued, so InstallShield Limited Edition is no longer supported. Since InstallShield Limited Edition is no longer supported, activation is no longer available. So I mean that you will no longer be able to to use InstallShield Limited Edition at all.

    If you would like to continue to use InstallShield, you are welcome to evaluate InstallShield, if you have not already evaluated the latest InstallShield version, then purchase InstallShield, if InstallShield meets your project requirements.

     

    Here is a link to the evaluation for InstallShield:

    https://info.revenera.com/IS-EVAL-InstallShield-Professional?lead_source=Website%20Visitor&id=Revenera.com

     

    Please let us know if you have any questions or concerns. Thanks!
    Expand Post
    Selected as Best

  • smadani (Flexera Software)

    Hi Dave,

    Thank you for reaching out to us.

    I have emailed you requesting for further information so that we could assist you further.

    Thanks,

     

    Syed

     

    Expand Post

      • smadani (Flexera Software)

        Hi Aiki,

        Thank you for writing with us!

        I have reached out via email.

        Thanks,

         

        Syed
        Expand Post

        • zz_smith

          Hi,

          I have the same issue.

          I have 1 application that is coded in Visual Studio 2015 and uses Installshield 2015 Limited edition.  It can't be upgraded and must stay in VS2015.

          I have just replaced my PC and when installing  Installshield 2015 Limited edition on the new PC the activation will not work.

          Please can you help me with a work around?

          Best regards

          Toby

          Expand Post

          • Revenera_Ian (Flexera)

            Hi @zz_smith ,

            Thank you for your post.

            InstallShield Limited Edition has been discontinued, so InstallShield Limited Edition is no longer supported. Since InstallShield Limited Edition is no longer supported, activation is no longer available. So I mean that you will no longer be able to to use InstallShield Limited Edition at all.

            If you would like to continue to use InstallShield, you are welcome to evaluate InstallShield, if you have not already evaluated the latest InstallShield version, then purchase InstallShield, if InstallShield meets your project requirements.

             

            Here is a link to the evaluation for InstallShield:

            https://info.revenera.com/IS-EVAL-InstallShield-Professional?lead_source=Website%20Visitor&id=Revenera.com

             

            Please let us know if you have any questions or concerns. Thanks!
            Expand Post
            Selected as Best

            • zz_smith

              Hi 

              Thank for your reply BUT there must be a way to get Installshield 2015 Limited edition working again on my new PC!

              I am mid project and need to send an update out to our customers but can't because my PC went down and I can't activate Installshield 2015 Limited edition on my new PC.

              Please help me resolve this issue so I can get the update out!?

              Many thanks

              Toby

              Expand Post

                • zz_smith

                  No unfortunately I haven't.

                  I am hoping for a resolution soon.

                  Expand Post

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Installshield 2015 issue with Activation Failed