
JNelson2 asked a question.
Having issues with FlexNet Operations webhook configuration. Our license usage monitoring system isn't receiving real-time notifications when licenses are checked out/in. The webhook endpoints are configured correctly but events aren't triggering.
Can manually poll the API fine, but need the automated notifications working for our compliance dashboard. Looking for someone experienced with FlexNet webhook setup and event processing.
Need 2-3 hours remote troubleshooting to get notifications flowing. Required by Thursday for audit prep
Hi @JNelson2,
Are you using the Event Notifications? Can you describe your use case in more detail when you reference license check out/in? The property changes that result in an event notification trigger for entitlements, line items, products and devices are listed here: https://docs.revenera.com/fno_CURRENT/producer/Content/helplibrary/opsEvtNotSvcEventTriggers.htm
Thanks,
Jim