Hello,

It has been quite some time since I last launched InstallShield 2020.

Today, when I started the application, I received a message related to the license activation (see attached image).

I first tried the online repair option, but it did not resolve the issue.

After that, I followed the offline activation procedure and successfully generated the activation request.

However, now when I launch InstallShield and confirm the prompt by clicking "Yes", the application closes immediately.

Could you please advise how I can recover or restore the installation?

Thank you in advance for your support.