dradtkemi asked a question.
It said to run TSconfig to fix this problem. Now I can't access the license on either computer.
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| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
North America * |
+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
| Europe * |
+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe) |
|
| Japan * | +81 3-4540-5335 (select option 2) | |
| Australia * |
+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia) |
|
|
Usage Intelligence (formerly
Revulytics) Compliance Intelligence |
Please use the Case Portal to submit your support ticket or reach out to your Revenera contact. | |
Revenera Assistant
Hi Richard,
InstallShield 2010 has reached EOL and there is not activation/technical support available for this product.
The InstallShield Activation Service has been discontinued, and this was announced back on February 2, 2022.
We recommend you try our latest version of InstallShield, which is version 2026 and check if it meets your requirement. You can download our trial software from below link:
https://info.revenera.com/IS-EVAL-InstallShield-Premier
Please go through the attached document for more information on upgrade and sales contact.
Regards,
Sunil.