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  1. Impact of Upgrading an Isolated InstallShield License Server from Windows Server 2022 to Windows Server 2025

    We are planning to perform an in-place upgrade of an isolated InstallShield License Server from Windows Server 2022 to Windows Server 2025.

    Will the upgrade affect the existing activated licenses, or will license reactivation be required after the OS upgrade?

    The server is deployed in an isolated network environment with no Internet connectivity.


  2. Reinstall of the instalshield 2021 afted file corruption

    i've due a clean reinstall ofthe instalshield 2021 afted file corruption on the same machine. i can't reactivate the installshield due to "The maximum number of returns is reached" returned form the offline activation


  3. Unable to hide or remove installshield logo/text from footer in suite project

    I have a requirement of nested installation, and i am building a installshield suite project. i am finding a installshield text in the footer of all wizards. I want to hide that from the wizard and unable to do so. Can anyone help me on this. i tried to refer few knowledge based articles where it says for installshield suite project the footer can not be removed from wizard. But i believe we should be able to do that. Need help on this


    mohantya2 likes this.
  4. Using existing InstallShield node-locked license with Azure DevOps self-hosted agent — or is a separate license required?

    Hi,

    I'd like to integrate InstallShield builds into an Azure DevOps pipeline, and want to clarify the licensing setup before proceeding.

    My situation:

    • I have an existing InstallShield IDE node-locked license, activated on my personal/local machine.
    • My plan is to register that same machine as a self-hosted Azure DevOps agent, and run the InstallShield build (via
    • IsCmdBld.exe
    • or the Standalone Build tool) as a pipeline step on that agent.

    My questions:

    1. Can my existing InstallShield IDE node-locked license be used to drive automated/headless command-line builds from a CI pipeline (Azure DevOps) running on the same licensed machine, or does automated/unattended building require a separate license (e.g., Standalone Build/SAB)?
    2. If Standalone Build (SAB) is required for CI builds, is that a separate purchasable entitlement from the IDE license, or is it included with certain InstallShield subscription tiers?
    3. Since a node-locked license is tied to a Host ID, is there any restriction on running it through a Windows Service-based agent (as opposed to an interactive desktop session) on the same machine?

    Any clarification — including pointers to relevant documentation — would be much appreciated.

    Thanks!

    Expand Post

  5. My instance of Installshield 2021 is reporting a broken license, and told me to try offline activation. I did do that and and it reported that we were using a different machine.

    I assume that is because we changed hosting providers for our servers and now the Installshield licensing system does not recognize the licensed server anymore. How can I get my license for Installshield restored and working on the 'new' machine.

     

    Thanks

     

     

    Expand Post

  6. An IIS Web MSI does not install into wwwroot.

    When I create a web MSI for IIS (Basic MSI), the folder does not install into the wwwroot directory.

    In the General Information section, the INSTALLDIR variable is correctly set to "[IISROOTFOLDER]MyWebSite".

    In the Internet Information Services view, under Web Sites, the "Content Source Path [Local or UNC]" property contains the variable "[INSTALLDIR]".

    And in System Search, IISROOTFOLDER is correctly retrieved from the registry key "HKLM\SOFTWARE\Microsoft\InetStp\PathWWWRoot". The MinorVersion and MajorVersion variables are also being retrieved.

    Am I missing something?

    I am using InstallShield 2025 R1 Premier Edition.

    I also tried using IISScan.exe to retrieve information about a website, but it returns the error: "The website 'MyWebSite' was not found."

    Expand Post

  7. Is Windows Server 2025 identified as a OS type in SYSINFO.WINNT?

    Using InstallShield 2025 R1, we can see that Server 2025 is now included as an OS type.in the check box screen.

    However, it looks like the SYSINFO.WINNT values haven't been added to in order to support identification of Server 2025 as a valid OS?

     

    Are there plans to add Server 2025 into SYSINFO.WINNT or is there a separate way to identify the OS?

    We have tried using 2025R2 but that contains a catastrophic bug with the licensing dialog when stepping through an install created with R2 (this has been raised and confirmed as a valid bug).

    Expand Post

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  1. Unable to hide or remove installshield logo/text from footer in suite project

    I have a requirement of nested installation, and i am building a installshield suite project. i am finding a installshield text in the footer of all wizards. I want to hide that from the wizard and unable to do so. Can anyone help me on this. i tried to refer few knowledge based articles where it says for installshield suite project the footer can not be removed from wizard. But i believe we should be able to do that. Need help on this


    mohantya2 likes this.
  2. An IIS Web MSI does not install into wwwroot.

    When I create a web MSI for IIS (Basic MSI), the folder does not install into the wwwroot directory.

    In the General Information section, the INSTALLDIR variable is correctly set to "[IISROOTFOLDER]MyWebSite".

    In the Internet Information Services view, under Web Sites, the "Content Source Path [Local or UNC]" property contains the variable "[INSTALLDIR]".

    And in System Search, IISROOTFOLDER is correctly retrieved from the registry key "HKLM\SOFTWARE\Microsoft\InetStp\PathWWWRoot". The MinorVersion and MajorVersion variables are also being retrieved.

    Am I missing something?

    I am using InstallShield 2025 R1 Premier Edition.

    I also tried using IISScan.exe to retrieve information about a website, but it returns the error: "The website 'MyWebSite' was not found."

    Expand Post

  3. IS2022 R2 Premier Edition - Project Type: Pure InstallScript. Making a custom dialog based on the existing InstallScript dialog AskOptions (skinnable) dialog.

    Most advice for copying a dialog was to start in Dialogs>Dialogs>All Dialogs.

    Right-click on the dialog that I want to copy then select the Edit option from the context menu.

    Then use the Direct Editor > Dialog view to customize it (new ID and name).  

     

    In the install script I copied the existing AskOptions function ((found in the C:\Program Files (x86)\InstallShield\2022\Script\Isrt\src folder) and modified it to become my test AskOptionsCustom function.

     

    When I run my project, the dialog displays no options, but does display the buttons. 

    Further it is not skinned (which is bizarre because AskOptions is a skinnable dialog).

    Is there a fundamental problem attempting to use the Dialog's Edit option for my purpose?

     

    If I had used the "Clone" option instead, would I have had better success with that? BTW, the Clone option appears to be completely undocumented.

     

    Any help will be appreciated.

    Expand Post

  4. Requirement to build .isproj on build agent

    We lost some old Azure Devops Agent to build some legacy product using visual studio .isproj project type. 

     

    Visual Studio 2022 and InstallShield 2025R2 are install on new agent, but keep failing with error: "InstallShield.targets" was not found.

     

    Any ideas what we are missing?

     

    Thanks

     

     

     

    Expand Post

  5. Bug report: In General view: Click Product Name, identifier disappears and "MyProd" can be edited. If I change ProductName in Property Manager and then go back to General Information, Product Name is "{ID_STRING96} MyProd2". ID is now part of ProductName

    InstallShield 2025 R2, Suite project


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