Error

Hi,

I have installshield 2022 full install.

A few weeks ago the licence expired. This has now been renewed.

When i go through the reactivation process, using the offline method, I am able to save the licence request file. When I upload this and receive the activation xml file I have not been able to load this. Originaly no load window came up. I found the registry entry to change (OfflineTransactionPending in Computer\HKEY_CURRENT_USER\Software\InstallShield\28.0) which forces the window to open which allows you to load the activation filew. When i load the activation xml on this window I get an error: Error 51307: No stored request for this response.

Does anyone know how to reolve this error? I have the licence request file and activation file on my desktop an am wondering is it as simple as having the request file in the right location?

Installsheild cannot contact the FlexNet license server at this time. This may be due to server or network issues. you can try to reestablish the connection or exit Installsheild

Is there a fix for broken hyperlinks in build error codes? 

Example: Error code  -6090 = https://community.flexera.com/t5/forums/searchpage/tab/message?filter=includeTkbs,location&q=%22-6090%22&include_tkbs=true&location=board:InstallShield-Knowledge&collapse_discussion=true

At work we handle moved API pages by adding redirects instead of just letting the links break.